Digital DevOps Executive

Job description

-Own assigned digital services end to end: availability, deployments, monitoring, incidents and customer or partner complaints.
-Investigate and resolve service complaints and production issues within defined timelines, and escalate when required.
-Monitor application and infrastructure health using tools such as
Prometheus, Grafana, CloudWatch or ELK, and respond to alerts.
-Troubleshoot deployment failures, service disruptions and performance issues, and prepare root cause analysis for incidents.
-Manage AWS environments including compute, storage, databases, networking, load balancers, DNS, IAM and cost monitoring.
-Build and maintain CI/CD pipelines and coordinate releases, hotfixes and rollbacks with development, QA and product teams.
-Maintain hosting environments for Nginx/Apache, Node.js, PHP, Python and containerized applications.
-Apply Infrastructure as Code and automation (Terraform, Ansible or scripting) to reduce manual work.
-Coordinate with telecom operator partners on integration, service issues, security reviews and audit requests.
-Maintain security hygiene: access control, secrets management, SSL/TLS, patching and vulnerability remediation.
-Track service health and business metrics for owned services and flag anomalies early.
-Maintain clear documentation, runbooks and deployment procedures for owned services.
-Participate in on call and after hours support for critical services as per roster.

Requirements

-Bachelor’s degree in Computer Science, IT, Software Engineering or a related field.
-1-2 years of hands on experience in DevOps, cloud or production support for live platforms.
-Strong Linux administration and scripting skills (Bash, Python).
-Working experience with AWS (EC2, S3, RDS, IAM, VPC, CloudWatch, load balancers).
-Experience with CI/CD tools such as Jenkins, GitLab CI, GitHub Actions or Bitbucket Pipelines.
-Hands on with Docker; exposure to ECS, EKS or Kubernetes is a plus.
-Familiarity with Nginx/Apache, reverse proxies and application hosting.
-Networking basics: DNS, routing, firewall rules, SSL/TLS.
-Experience with Git workflows and version control practices.
-Strong troubleshooting skills and clear communication with technical and non technical stakeholders.